Legal — Terms & Compliance (New Zealand)
Important information about Noraventi's legal terms, consumer rights, warranties, dispute resolution, and privacy in New Zealand.
Company details
Registered details for statutory and consumer reference.
- Business: Noraventi
- Address: 12 Taranaki Street, Wellington 6011, New Zealand
- Phone:+ (64) 27 435-19-08
- Email:Noraventi@gmail.com
- NZBN: 9429-006-123-4567
- Services: plastering, painting, tiling, carpentry finishing, kitchens, bathrooms, drywall, floor finishes
Terms of Service
These terms govern our supply of services and form the agreement between you and Noraventi.
Consumer Guarantees, Warranties & Building Compliance
Your rights under New Zealand law (Consumer Guarantees Act 1993 and Building Act as applicable).
For consumer customers, our services come with guarantees that cannot be excluded under the Consumer Guarantees Act 1993. Where services are supplied to a business for business purposes, those statutory guarantees may not apply.
We provide workmanship warranties as stated in your job documentation. For building-related works, compliance with the Building Act and applicable NZ standards is maintained; any required consents are the responsibility of the client unless otherwise agreed.
Complaints & Dispute Resolution
If you are not satisfied, please let us know — we aim to resolve matters promptly.
- Contact us in writing at Noraventi@gmail.com or by phone +64 27 435-19-08.
- We will review and respond within 5 business days with a proposed resolution or timeframe.
- If unresolved, options include negotiation, mediation, the Disputes Tribunal (for amounts up to the Tribunal limit) or referral to MBIE for building disputes where relevant.
Our aim is fair, timely outcomes for clients and to comply with New Zealand consumer protection law.
Submit a complaint
Privacy, Data & Cookies
How we handle personal data and cookies.
We collect and use personal information only for the purposes of providing services, communication, and statutory compliance. Our full privacy practices are available at privacy.html.
Cookies are used to improve site performance and analytics. You can control cookie preferences via the cookie banner.
Health & Safety, Insurance & Limits of Liability
Site safety, insurance and our responsibilities.
Clients must ensure safe access to the work area. We hold public liability insurance and will maintain safe practices on site. Our liability for any claim is limited to the extent permitted by law and outlined in the written contract.
Nothing in these terms excludes liability for death or personal injury caused by negligence or other liabilities that cannot be excluded under New Zealand law.